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Process Improvement, Process
Management: Assisted
an international computer products and services company in
the development of their process reengineering methodology.
A US airline:
Facilitation of improvement to the support
processes for the on-line reservations system.
A US automobile manufacturing company:
Assistance in
the development of a process to transform the company into
a continuous improvement corporation for the 21st century.
Also assisted them in developing a benchmarking process.
An international computer company:
Development of a
process improvement methodology. Training of personnel in
the methodology and in facilitation techniques.
A US aircraft manufacturer:
Facilitated the improvement
of the cycle time of a fighter aircraft project's development
process.
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Certified
HelixPLAN Facilitator
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